| 1251 |
Deasy Linda |
5 |
Over All semua bagus ya..pelayanan,kamar,restoran.. sempat nyariin jamu..untung ada Rahmad ya waiter nya..jd lgsg di suruh duduk aja dan di anter ke meja..makasih ya.. |
1788484060281 |
id |
| 1252 |
rafin fernando |
5 |
hotel bersih nyaman staf baik dan viewnya bagus |
1782655771995 |
id |
| 1253 |
Angga Rahmadanaq |
5 |
Kamar bagus dan bersih wangi dan di sambut oleh petugas kamar yg bernama fausi |
1777380255282 |
id |
| 1254 |
U Dee Batam |
4 |
Salahsatu hotel prestigious di kota Batam, dekat dengan kawasan industri Mukakuning |
1699784169764 |
id |
| 1255 |
Sinurat Sinurat |
1 |
Portal masuk hotel berbahaya, dan tidak nyaman |
1627289778218 |
id |
| 1256 |
Iryani M |
5 |
Hotel service is very good. Staff were generally polite yet friendly. Stayed here before when it was under different name. Suite room was very nice and cosy if you want to spend more time in the hotel with breakfast at the club. Deluxe room is comfortable and spacious enough for you to move about and even if you have more than 1 luggage. Toilet is a good size with full size towel and complete toiletries. Pillows, mattress and bedding are comfortable (to my opinion).<br><br>Eska Spa is located in the hotel. Was not aware that during weekend spa operations hours extended till 12 midnight, which is a good, you can have a massage after a tiring day out. Will try the night massage next time. We booked massage at 10 am and get extended til 1pm. That is truly a plus point for me as we do not have to rush and make Wyndham Panbill is on the top of my list of hotel in Batam.<br>I may have a small suggestion to put phamplet, phone number etc of the Spa in room |
1788676518088 |
en |
| 1257 |
Ida Marz |
5 |
We stayed in the Executive Lake View Double Room, which was exceptionally spacious. The service throughout our stay was warm and welcoming too. The friendlinesd and hospitality of the front desk staff, whose name I couldn't truly recall, made the experience even more pleasant. His warm welcome and attention to detail set a wonderful tone for the stay of our stay. Both the pre-check-in and check-in processes were handled seamlessly and efficiently.<br><br>Our overall stay was lovely. However, just minor stuff, we hope they can look into.<br>1) the selection and the quality of cakes served at the outdoor courtyard could be improved. There were quite a number of drink choices on the menu were not available.<br>2) it would be great if the breakfast a la carte menu could remain available during breakfast hours in addition to the ready prepared buffet offerings. |
1778412975426 |
en |
| 1258 |
Tommy Anderson |
5 |
We had a wonderful family stay at Wyndham Panbil Batam. The room was clean, spacious, and comfortable. A special thank you to Ms. Jenny (GRO) for the wonderful birthday surprise for our daughter it made her special day truly unforgettable. We'd also like to thank Ms. Felicia (GRO) for her warm hospitality during breakfast, and Jerry for his friendly and attentive service. Everyone made us feel welcome. We highly recommend this hotel and look forward to staying again! |
1784946373256 |
en |
| 1259 |
Iman Almashor |
5 |
We had a wonderful stay at Wyndham and were truly impressed by the warm and thoughtful service!<br><br>A special thank you to Felicia, who was incredibly kind and arranged a lovely birthday surprise for my husband. The mango cake was absolutely amazing and made the celebration even more special!<br><br>We would also like to thank Aida and Mary for their kindness and for arranging a late check-out for us. Their hospitality and attention to detail made our stay so comfortable and memorable.<br><br>We were extremely pleased with the amazing service from the team. Thank you, Felicia, Aida, and Mary, for making our stay so special. We will definitely be coming back to Wyndham! |
1786443607819 |
en |
| 1260 |
F L |
5 |
We recently checked in at Wyndham Panbil Batam for a family vacation and booked 2 rooms. Upon arrival, we were warmly welcomed by Felix, who provided excellent hospitality from the start. Since one of our rooms was still being cleaned, he thoughtfully arranged welcome drinks and snacks for us at the lobby while we waited, which did not take long at all. The lobby ambience was also beautiful, clean, and very welcoming.<br><br>Unfortunately, one of the rooms had issues with the hot water and the air conditioning was not functioning properly. I contacted reception and two technicians were sent to assist, but the issue was still not resolved, which was disappointing.<br><br>However, Felix handled the situation professionally and attentively. After I called again, he had already arranged a new room for us. What truly stood out was that he personally came to look for me at the hotel garden to inform me that the replacement room was ready. He personally assisted and ensured our room transfer went smoothly.<br><br>His genuine care, initiative, and excellent service turned the experience around and made us feel valued as guests. Thank you, Felix, for going the extra mile and making our stay much more comfortable despite the initial hiccup. |
1777564682251 |
en |
| 1261 |
kit arcadio |
5 |
The hotel lobby smells nice! the service is good too and they will take extra effort when you made a simple request to them. It's worth the money to be honest you really get what you paid for though is kind a bit far from the ferry terminals and malls but they offer shuttle bus to the majors mall just make sure to check the schedules. overall i would be back |
1782229738174 |
en |
| 1262 |
Adlin Rashid |
5 |
Had a great stay at Wyndham Batam! The service was excellent and the staff were super friendly. They even helped decorate the room for a birthday celebration, which was a really nice touch 🥰 The room was lovely and comfortable. Breakfast could be better, but overall we really enjoyed our stay and would definitely come back! |
1783410784247 |
en |
| 1263 |
bildy lidy |
5 |
i stayed back in June 7 2025 for 1 night but I got to say my stay was very memorable!<br>Thanks to all the team for always greating me and other guest with much warmt and care,during breakfast a gro team came up asking about my stay they took care of me well which a plus point for a hotel ensuring the guest to have a pleasant rest,upon my checked out the reception staff also made sure that I had a wonderful stay. I apologize I couldn't leave a review on the tripadvisor since I'm in a rush that time,but here's my experience with Wyndham Panbil Batam for people who want peace and far from the center this hotel located perfect for you.<br><br>Keep up Wyndham!! |
1782390743323 |
en |
| 1264 |
Shao Kiat Chng |
5 |
Very friendly staffs and responsive. Restaurant have more room to improve, a huge batch of customers will turn the kitchen upside down. Overall I enjoyed the pool side bar and pool experience. Live band is good will come again when my son have grown up. |
1777731697893 |
en |
| 1265 |
Dean Zaly |
3 |
Pros – New place, shuttle service was pretty good although a bit limited.<br><br>Cons – Breakfast was mid, room was decent/okay. Also kinda annoying that they turned off the room card access 30 minutes before check-out, so you need to go down to reception just to reactivate the card.<br>Pool- average.<br>Sauna room- mehhhhh |
1778914198690 |
en |
| 1266 |
Faezah Bujang |
3 |
It is a big hotel that is quite outdated. The lobby area smells like the hair dye chemical which I am honestly not a fan of at all. The staffs that greeted us at the door was really welcoming and nice. But frontdesk counter was not so. They have this practise of photocopying passport which I have read a few visitor addressed their concern. Perhaps hotel management should look into that because no hotel is practising that anymore. Room was nice and huge. Bed was alright. They only have rain shower while handheld showerhead was placed at the bathtub.<br>Breakfast was alright. It gets busy over the holidays and weekends because we were there on new years eve. Enjoyed the self service juice station. And the steak for breakfast!<br>Down side was the location is too far from city center, takes a while for car ride. But view from room was beautiful. Enjoyed the room a lot. But did not use the free afternoon tea voucher. |
1769929935943 |
en |
| 1267 |
Jason Ng |
5 |
I’m having such a great holiday at Wyndham Panbil Batam. The place is beautiful, the atmosphere is relaxing, and everything has been really enjoyable so far. Definitely a great choice for a getaway!<br><br>The staff here were especially friendly— Felix, Jenny, and Nuna. Thank you for the warm hospitality and making our stay even more memorable! |
1777641196912 |
en |
| 1268 |
Karel Jeniš |
5 |
Great hotel at a strategic location of Batam. The service is amazing, rooms are clean and breakfast offers ample options of both local and western cuisine. Special thanks to Mr. Ferdiansyah who made us feel welcome and made our stay at Wyndham and Batam that much more pleasant. Recommended! |
1779363658540 |
en |
| 1269 |
Grace Krishnan |
5 |
It was a great and relaxing trip with an enjoyable ambience. The day concluded perfectly at the rooftop bar, where staff member Hari and Ais provided outstanding service. Overall, it was a memorable experience worth repeating. |
1766764034211 |
en |
| 1270 |
Setiawan Setiawan |
5 |
The bed was comfortable and soft, and the room was clean and fragrant. Furthermore, the bathroom was clean and had complete amenities, including a hairdryer. The housekeeping staff were friendly and polite. |
1776348759297 |
en |
| 1271 |
nickt |
5 |
liked:<br>Good value for money<br>Cold aircon<br>Comfortable soft bed<br>Unlimited water dispenser<br>Lake view<br>Good modern tv with youtube/netflix<br>Convenient spa (main room was stinky but couples room was nice, for extra cost)<br><br>Disliked:<br>Bath towels were always smelly even when i got them changed<br>Small toilet<br>No handheld showerhead<br>Breakfast quality was disappointing, though it had variety<br>Rooftop bar cocktails were poor |
1777354586590 |
en |
| 1272 |
Goh Zheng Yang |
1 |
Terrible service. The worst service I ever got from a 5 star hotel.<br><br>Stayed here for 2 nights.<br><br>On the first day, was told they did not have anymore connecting rooms available (which we specially requested for) for my family, and only one would be available the following day. So I tried to be nice and just accepted the non connecting room for my first night. It is what it is.<br><br>On the second day, I had to check out at 12pm and was informed by staff to check in again at 3pm since we were moving to the connecting room. Arrived at 3pm, only to be told the room is still not available as the previous guest paid for late checkout. And I wasn’t even informed until I came back to the hotel lobby to try and check in.<br><br>We had to wait for 90 mins before we could check in. This is ridiculous. I feel cheated. Cheated of my time and energy on a holiday and my hours in the hotel.<br><br>I have never encountered such terrible hotel coordination and service before, especially from a Wyndham establishment. |
1774273549418 |
en |
| 1273 |
Poh Leng |
4 |
Room overlooking the lake view was gorgeous and spacious for myself and hubby. Amenities were sufficient and also have free minibar drinks. Hotel may be a bit far from city centre but taxi ride was easy to book at hotel but hotel also provide shuttle service (must book beforehand) to the malls (Grand Batam, BCS mall, etc). Picked hotel because it was near Panbil nature reserve. Its a good walking distance (20mins) from hotel past the Panbil Villas or simply book Panbil shuttle there. Enjoyed the Semar hike and feeding deers at the deer sanctuary at reserve under Haggai our guide. There is also a mini zoo with peacocks, birds, and spotted deer. There's a well stocked minimart called Edelweiss near hotel and a food stall that served cheap delicious bakso and fried noodles. Note that the food stall do not open on Sunday. Hotel breakfast buffet was good. Go to the rooftop bar at the 15 floor for cocktails and music (music only on weekends) and a great view of lake and batam areas. Swimming in Infinity pool on 2nd level was relaxing. Arirang korean and japanese restaurant serve delicious and quite authentic food (its actually at Pandil Residences, hotel next to Wyndham Pandil but you can cut through the restaurant serving the buffet breakfast to go there. We requested for late check out at 1pm. Staff were friendly, approachable and try their best to serve. Overall we had an enjoyable stay. Thanks, Wyndham Panbil! |
1768747106820 |
en |
| 1274 |
Alvin Tan |
5 |
A little away from the city centre but the hospitality of the staff and peaceful evironment made up for it.<br><br>Big supermarket is onsite for necessity and its only about 10 mins ride to the nearest mall.<br><br>Please stay here if you are looking for quality rooms and superb staff service. |
1769672184270 |
en |
| 1275 |
Edward Lee |
5 |
Very nice hotel just that location is a bit off the main city. There is free shuttle service but need to make advance reservation.<br>But Grab car is cheap dont have to wait for shuttle.<br><br>Rooms are spacious.<br>There's a swimming pool and a ESKA spa at level 2.<br><br>Service staffs are cheerful and friendly. Highly recommended. |
1767868567627 |
en |
| 1276 |
Thomas Lee |
5 |
Very friendly and good service for the Guest Relation Manager - Rida .<br><br>I am very satisfied and grateful for the service. I will stay at this hotel again when I come to Batam for tourism or husiness trip.<br><br>Thank you to the team that served us that day. |
1773199721566 |
en |
| 1277 |
Jodesh Bautista |
4 |
We still enjoyed our stay (Apr4-5,2026) but not the food :( View from our room is great. Strong WIFI Connection is provided. BBQ Buffet (every SAT) is not worth it~ especially when it rains, no enough sheltered area for you to sit down.<br>Service is 9/10 just bec of their Outlet Manager, Hagnes(hopefully I spelled it correctly)~ genuinely nice person, helpful and he really interact with guest/s which gives a good impression. |
1776105686390 |
en |
| 1278 |
Joe |
1 |
I stayed at the residences for the family rooms (21 Mar to 24 Mar 2026) but the breakfast was shared with both hotel and residences.<br><br>I had the sushi for breakfast and I got food poisoning from eating it. This is just disappointing. Please improve your hygiene.<br><br>This place is also quite far from Nagoya town so pretty much far from everything.<br><br>Not recommended. |
1774408968248 |
en |
| 1279 |
khairul zulkhairi aziz |
5 |
tempat cantik dan menarik, memang boleh pergi, saya akan datang lagi, staff semua mesra pelangan |
1788177874273 |
ms |
| 1280 |
GERYWELA |
1 |
I recently had an unpleasant experience at Wyndham Batam. I was denied entry to the restaurant because I was wearing a tube top, yet the signage only states that “sleeveless” attire is not allowed. This was confusing and inconsistent, as a tube top is not explicitly mentioned, and it seems the rules are being applied differently depending on interpretation.<br><br>Clear and consistent dress code guidelines are important for guests to feel respected and prepared. If certain types of clothing are not permitted, the hotel should communicate this explicitly on their signage or beforehand to avoid confusion or embarrassment.<br><br>I hope the management can clarify and standardize their policy so future guests don’t experience the same situation. |
1775273535469 |
en |
| 1281 |
Thang Ly |
5 |
Really nice hotel and the service was great. Location is convenient for the Panbil nature park. But you need to take a taxi everywhere. |
1779804536967 |
en |
| 1282 |
Anthea Tay |
5 |
Have been coming back here for years and I love it everytime ⭐️⭐️⭐️⭐️⭐️ service is top notch and helpful, rooms are clean and with a great view of the lake. Will keep coming back again and again whenever I visit batam :) |
1784208527043 |
en |
| 1283 |
Francisco Salgado |
5 |
Excellent service at breakfast and food was excellent. The staff during breakfast was amazing, specially Sastri!!! |
1788137728472 |
en |
| 1284 |
NEESHA KHAN |
5 |
Hello, very satisfied with my stay. Rooms were spacious ,well maintained and clean. Every staff member always had a smile in their face. Tip top. Definitely coming back again. |
1766420111142 |
en |
| 1285 |
Malya |
5 |
Location is far to town...but the service of the hotel is excellent. Love their blue uniform 😍😍😍Came here for anniversary. Perfect room decor for us. The breakfast buffet was marvellous, From local indon food to Western. Juice drink u can DIY with fresh juices. Jamu drinks too available. I love it so much!!! Thank youuuuuu so much. |
1759332385389 |
en |
| 1286 |
Nooris Sng |
5 |
Most wonderful about our stay has been the welcoming, friendly and service-oriented staff. They were on hand to address our queries, our requests and even went out of their way to make sure that our family of 7 had a great breakfast experience on the last day of our stay. Of particular mention is the breakfast staff, Juang (hope the spelling of his name is correct) who made special arrangements to cater to our big family. It was a crowded morning and he still made sure that our needs were taken care of. The icing on the cake was a special dessert that was sent to our table. So pretty and delightful!<br><br>The friendly staff who greeted us in the morning when we left for our shopping trips and in the evenings when we returned, were exceptionally welcoming and warm.<br><br>Overall, we love the stay here and appreciate the warmth and hospitality of the staff very, very much. Thank you! ❤️ |
1766371619487 |
en |
| 1287 |
Aiz Nureil |
5 |
2nd trip in this hotel but the service maintained as the 1st... They will try their very best to accomodate our needs as soon as possible and the staff there everyone is has a smile on their face... Felix and his team is the best... Thank you looking forward to meet u guys again the next trip... |
1774871247596 |
en |
| 1288 |
Najwa Carbonfiber |
5 |
Our stay at Wyndham Panbil Batam was truly wonderful from start to finish. From the moment we arrived, we were greeted with a warm and genuine welcome by the staff. What stood out most was their attentiveness, they went the extra mile by proactively arranging an additional bed after noticing that one bed would not be sufficient for us. This thoughtful gesture was greatly appreciated and made us feel very well taken care of.<br>The breakfast exceeded our expectations, offering a wide variety of options, all of which were delicious and satisfying. The overall service, comfort, and hospitality made our stay extremely pleasant.<br>We would definitely stay here again on our next visit to Batam and would 100% recommend Wyndham Panbil Batam to anyone looking for an excellent hotel experience. |
1766985219168 |
en |
| 1289 |
Niskk |
4 |
We had an Excellent stay here , all the staff are helpful with great smiles and friendly nature.<br><br>1 less star for room - the drainage for the rain shower was rather slow so you have a “flooding situation” during your shower. Also the buffet breakfast food could be warmer, most of the dishes were cold by the time we went for breakfast at 9am.<br><br>Location is a bit “ulu” but grab car is easily available. |
1766761146499 |
en |
| 1290 |
Alastair Swaffer |
4 |
This is a pleasant hotel by a large chain. Nothing stood out about the hotel but there was nothing bad about it either.<br><br>The staff were very friendly and helpful. We ate in the rooftop restaurant twice and we're the only diners on both occasions, which is somewhat depressing.<br><br>Although I unfortunately didn't get a chance to make use of it, the pool looked really nice and inviting.<br><br>Breakfast in the lobby restaurant was good.<br><br>Prices for the stay were reasonable. |
1756737915404 |
en |
| 1291 |
Mecaria Desifirsta Sibuea |
5 |
Excellent! The room was very clean, the room attendant was incredibly friendly, and I loved the room amenities. Can’t wait to come back again! |
1779013619733 |
en |
| 1292 |
Khairul Aminurasyid |
5 |
The hotel's ambience and overall atmosphere are truly a class above the rest of Batam’s 4 and 5 star hotels I’ve stayed at. The staff’s hospitality and professionalism really stand out. Literally, everyone was warm, attentive, and always ready to help.<br><br>Their spoken English is excellent, which reflects the quality of the team and the level of training they receive. It makes communication smooth and pleasant throughout the stay.<br><br>Special shout-out to Chef Ahmad Fauzan, and staff members Nabila and Rida for going the extra mile with every request. Their dedication and friendliness made my experience even more memorable.<br><br>Highly recommended for anyone looking for comfort, quality service, and a welcoming environment in Batam! |
1760846087862 |
en |
| 1293 |
Christy Jacob |
5 |
We had a great stay , breakfast was perfectly good and we really enjoyed it . Great staff especially Lala , she’s friendly and she check on us if we’re fine. Will see you soon Lala and team and i’ll definitely will recommend the hotel to all our friends. |
1756172044503 |
en |
| 1294 |
StarShip |
5 |
New. Clean. Spacious. Friendly. Well priced!<br>Strongly recommended! |
1787993150185 |
en |
| 1295 |
bi by RentRoomBali |
5 |
Great hospitallity, good service.<br>Helpful, fast and quick response to our Event and if needed.<br>Special thanks to Mr Adrian and all the team. |
1777129811217 |
en |
| 1296 |
Level 10 Guide - 28M Views |
4 |
What's great?<br>Service is good. Breakfast spread is wide. Room is clean and well maintained. Gym is good. Executive lake double room is big and comes free Teabreak yummy cakes. Sauna and steam room a bonus at the price point. Get the lake view room!<br><br>What's to improve?<br>Pool water is murky! visibility in the water is only 1 metre distance. Looks like water filter is spoiled? Or too long in between cleaning.<br><br>Visit again?<br>Maybe, but please clean the pool.<br><br>Lobby is renovating now, so take note. |
1745490079292 |
en |
| 1297 |
sofea malik |
1 |
We stayed here for 3 days and 2 nights, expecting a proper 5-star service but what we got was honestly disappointing.<br><br>Check-in time was clearly stated as 2 PM on the website, yet we were asked to wait nearly 30 minutes because the room wasn’t ready. After a long flight and feeling exhausted, being told to just wait with nothing more than a simple “sorry” was incredibly frustrating. This wasn’t a budget stay either. We booked a premium room, and expected a level of service to match.<br><br>To make matters worse, breakfast was a letdown. The options were very limited, food presentation was messy, and nothing stood out in terms of taste. The only saving grace was the smoked salmon, which I used to make my own sandwich but even that doesn’t make up for the lack of variety and quality.<br><br>For a hotel claiming to be 5-star, the overall experience felt more like a 2-star at best. We won’t be returning, and we definitely don’t recommend it. |
1751001235152 |
en |
| 1298 |
Y W (Carry Crystal Maiden) |
4 |
Quite good hotel near housing complex. The breakfast it tasty complete with local and western cuisine. They have more than 1 restaurant to satisfy guests crave. There is a supermarket near the housing complex to fulfill guests needs. The only downside is that it's quite far from mall and cheap food vendors. |
1763383931853 |
en |
| 1299 |
GOMOKX |
5 |
Its been 2 months and we are back to our 2nd home, Wyndham Panbil Hotel, and once again, this home did not disappoint us,even there are some issues, but the crews are always there to assist us...1st time ever, we went for late check in,almost mid nite, and Andri was there waiting for us patiently, settling our check in with smile, professionalism and ensure that all our requirements are fulfilled. As always the man of the match, Robert who was also patiently waiting for our arrival even though end his shift, ensuring that we are safe and will have a wonderful 1st nite in the hotel after hussle from ferry being delayed..Outstanding communications between Robert and Andri...When we went to our rooms, well...there is some insufficient items that being left out...as always...Robert and Andri were there to assist and the housekeeping personnel responded swiftly...hey..its holiday season..so yeah...we understand....<br>3rd day in our 2nd home....thanks to Matia...who personnally contact me to ensure the arrangement of the rooms that I needed are fulfilled as some of my families checking out on that day.....<br>Like wat I always say, the professionalism, ethics and characters of these crews, uphold the guest interest and show the high quality of Wyndham Panbil Hotel...and best part is....the crews' new Uniform is absolutely wonderful and alive...great jobs alls...keep up the outstanding,awesome attitude,charisma and professionalism....Thank You once again....well..we will back again soon..maybe february..for now..<br>HAPPY NEW YEAR TO ALL THE CREWS OF WYNDHAM PANBIL HOTEL and SEE YOU ALL NEXT YEAR..... |
1767131297649 |
en |
| 1300 |
First Time |
5 |
Excellent stay overall …. highly recommended. Good location, food and service. |
1777163927139 |
en |