| 1401 |
Mystery Ghost |
5 |
From front desk to housekeeping to the security and bellman and to all the staff with a beautiful smile in regardless of the time. Kudos to the team for the wonderful experience! Spent 5 nights here's with no regrets, lovely nature swimming pool view not your ordinary view! |
1575385050047 |
|
| 1402 |
La Caravane |
5 |
Had a fab time at hotel and at the resto in particular eating ourselves silly. Food was yummy especially the wide range and the indon fare gave us a taste of local fare. So good! Service was excellent too - always smiling, gentle and attentive. Kartika and Aca are worthy to be mentioned for being so helpful. Bravo! |
1703127180754 |
en |
| 1403 |
Mark Walker |
5 |
Very nice place great 1yr rentals like staying in a hotel good rates $800. A month plus power and electricity which is cheap anyone wanting how to rent here drop me a message |
1751896972097 |
en |
| 1404 |
Hooke Wando |
5 |
Probably the best hotel to stay in Batam, all things considered. Location isn’t the most ideal, but can be managed with a little bit of planning (it’s a little in the middle of nowhere for walking, but shuttle services are available and it’s not far from the populated areas by taxi).<br><br>Love the infinity pool with the view of nature. There’s also a poolside Barbecue buffet at a reasonable price. Do check out the rooftop bar too, which has one of the best views on the island.<br><br>The staff are generally friendly and they seem to make an effort to ensure a comfortable stay for guests.<br><br>Value for money too. No major complaints, except the cockroaches in the male toilets on the ground floor. |
1578840981796 |
|
| 1405 |
roy gregory flores |
5 |
The staff is highly accommodating and friendly, and the hotel is exceptionally clean.<br><br>The staff went above and beyond in their service; they even visited our room to extend birthday wishes to my friend with a cake. Thank you best western panbil hotel. And also thank you to MAI 😁😁😁😇 |
1679894050251 |
|
| 1406 |
어메이징 |
4 |
장점 :<br>1. 직원들이 친절합니다.<br>2. 깨끗합니다<br>3. 호텔에서 모든걸 하기에 나쁘지 않습니다(수영, 마사지, 루프탑 바)<br>4. 기본적인 한국어?(한국 사람을 보면 ‘안녕하세요’라고 인사해 줍니다)를 하려고 직원들이 노력합니다<br><br>단점 :<br>1. 음식이 그렇게 맛있는건 아닙니다. 다만 싱가포르에 비해서 저렴한 가격에 음식 및 서비스를 제공한다는 것을 감안하면 좋습니다<br>2. smoking area에 대한 구분이 필요합니다 (저는 non-smoking room을 예약 했는데 smoking room을 받았습니다. 업그레이드 해줬다고 했는데 전혀..... 다른점은 모르겠구 냄새 제거를 위한 treatment를 해준다고 했는데 그것도 잘 안해줬습니다)<br>3. 주변에 아무것도 없으니 몰 둘러보실거 다 둘러보시고 들어오는 것도 나쁘지 않습니다 - 저녁먹으러 나가실거면 일찍 나가세요! 바탐 치안이 썩 좋은편은 아니니까^^?<br><br>정보 :<br>1. 수영장은 꼭대기가 아니라 2층 입니다<br>2. 마사지 가격은 약 2만원에서 3만원 입니다(써져 있는 가격에서 21%의 서비스 차지가 붙습니다)<br>3. 체크아웃 시간은 11시 입니다(11시 이후가 되면 카드사 block됩니다)<br>4. 메가몰에서는 그랩을 탈 수 없습니다(중요)<br>5. 다시 메가몰 가는 경우에는 탈 수 있습니다 (3-4천원)<br>6. 주말이여서 그랬는지 밤에 15층 루프탑에 가니<br>라이브 공연을 해줬습니다(9시 이후)<br>7. 조식을 8시에 먹었더니 사람이 너무 많아 자리가 없었습니다.<br><br>싱가폴-바탐일정을 같이 둘러보신다면 싱가폴 다 보시고 가는 것도 나쁘지 않을것 같아요. 싱가포르의 물가를 경험하다 바탐을 가게 된다면 가격차이를 느낄 수 있습니다. |
1544366639009 |
|
| 1407 |
Faye Tan |
4 |
Overall, still ok. The staff are nice and friendly.<br>But services are not as expected.<br>No pool towels, long queue for breakfast, no cups/plates, etc. |
1748042430951 |
en |
| 1408 |
Hui Ting Beh |
3 |
The toilet is quite dirty . Toothpaste stains of the previous visitor . Very dusty toilet top and the drinking water provided was in a tank . But the tank cap is quite dirty as well. Room is not sound proof . I can hear my neighbours talking the whole night . Charger sockets on both nightstands are spoiled . One of the plugs is connected to the phone which is connected to the emergency button. Need to hold the plug while calling for room service . And this means that if you have any emergencies in the room. You might not be able to reach the front desk as the phone might get disconnected due to faulty electrical socket. Maybe is just my room. Do ask for a change if you’re staying for long. But I only stayed for a day so it’s still bearable. |
1715707588685 |
en |
| 1409 |
Juan Jesus Villa |
5 |
We came here for a small get away. The staff were very polite and nice. During dinner they brought me a cake because it was my birthday! That is customer service |
1735042285870 |
en |
| 1410 |
Yoka Permadoni |
4 |
a recommended hotel if you have a business trip or family trip in Batam. actually their hospitality is just so-so, the room is quite nice based on their room rent price, but for me was the view! you can see Duriangkang Reservoir and green plain right in front your window. their location is quite strategic too, not in the city center but close enough to many hot spots in Batam. |
1721820316925 |
en |
| 1411 |
Florence Kaye Del Rosario |
5 |
We booked 5 suites room for our short Christmas holiday.<br><br>One of the best 5 star hotels in Bintan! Location is great as it is near the ferry terminal (15-20 mins by car)<br><br>Affordable and worth it the price.<br><br>The hotel service was forthcoming. The staff are very attentive and prompt to our requests.<br><br>Rooftop dinner is amazing. Nice food and breath taking view.<br><br>Breakfast has wide variety. Our group felt we are well taken care off.<br><br>I would also like to comment one the staff named "Angga". He is really helpful all through out in our stay, from check in, Christmas dinner, breakfast & check out. He is one of the reasons why we had a wonderful customer service experience. Kudos to the team and Angga!<br><br>Would definitely love to come back to this hotel again. |
1672057387213 |
en |
| 1412 |
Muhammad Firdauz |
5 |
The hotel is located about 20 minutes away from Nagoya Hill Mall and Harbour Bay Ferry Terminal. The hotel is beautiful and rooms are well maintained. Food variety for breakfast is good, available from 6-10am daily. Price and quality for in-room dining is reasonable, good portion and delicious. Each and every staff in the hotel are friendly and extremely attentive to our needs; from the bell boy to receptionist, housekeeping staff and even the pool and restaurant staff. Excellent hotel and highly recommended! |
1517308300742 |
|
| 1413 |
Dudley Lin |
5 |
Amazing rooms at extremely affordable prices. Service was good and impeccable. Room service is on for 24 hours so you can order to your heart's content. One downside would be the location, since it's located quite remotely, getting to local attractions would be quite a hassle, but there are shuttle services provided to Nagoya hill, and the nearest mall down the road is Kepri Mall, which you still require a taxi to get down there. Rooftop bar has an amazing view with live band playing, the infinity pool also boasts pretty good views. There is a warm jacuzzi as well. |
1531719111243 |
|
| 1414 |
bLacKouT |
4 |
Nice pool. The gym is well equipped. Breakfast has quite a good range. Service was great. A bit remote but just less than SGD10 taxi ride from the more popular shopping places. |
1539928040235 |
|
| 1415 |
Travel And food |
5 |
The lobby and welcome area was a let down but don't be deceive by it<br>Rooms are really nice, lots of attention to details and they really have great managers and staffs. Their customer service is really awesome and beat many hotels in Singapore hands down in terms of service.<br><br>Although location is really 1 star, they team make up with their willingness to serve and to please.<br><br>They have gone beyond their duty to assist me when I needed to change my dates and even gave me a special treat to the ferry terminal at my own timing besides upgrading me to a really nice room.<br><br>This hotel provide free shuttle to ferry terminal and shopping malls and take pains to ensure guests are well taken care of. However, free shuttle to malls are only in the afternoon.<br><br>Since the location is their main weakness, I like to suggest that they should consider providing free 2 hours sightseeing in the morning to the famous Batam bridge etc. They have the shuttle bus , the drivers as fixed cost so spending a little money on gas could help them win more business. Special mention to Robert who is like the hotel's Ambassador. He is warm, friendly and so obliging. He would make a great tour guide and turn the hotel guests' stay at BWPP into an experience instead of just a place to sleep.<br><br>Breakfast is amazing, I cannot believe they event have sushi chef preparing Japanese breakfast besides the usual egg station and noodle station.<br><br>This hotel is a must for foodie who loves big breakfast |
1577855022094 |
en |
| 1416 |
Federico Scordo |
3 |
Nice room with view,good staff,but....<br>Breakfast was a total mess. I know this was during a busy period (CNY) but a hotel such as Western Premier must be ready for his full capacity.<br>Rampage of people looking for food and eyeing the staff who refills the empty stations like hungry fishes swimming towards feeders.<br>Though the scene was as entertaining as watching Nat Geo, its preferable with enough food on my table. |
1674572121062 |
en |
| 1417 |
sella M |
4 |
I stayed here for a business trip.<br>I also arranged some business meetings using their meeting room, I must say they provide us great experience. The foods are great, and the service were nice too. The room were also nice and not in a best location (near nagoya) but if you look for some quite place, its a good option. |
1582289657598 |
|
| 1418 |
Ludi DARMAWAN |
1 |
Tried to book 2 rooms at official WA for new year 2025 from 25th, response came only on 30th after I reserved a place at another venue. The replied just demanded me to contact Sales Team of Mr Pasu. How inefficient for a certified 5 star ! |
1735528832059 |
en |
| 1419 |
Joel Yong |
5 |
Fantastic hotel, 10/10 would come back. Haven’t left and already looking forward to my next time here!<br><br>Location is not too far away from places like city square mall / a2 foodcourt.<br><br>room was really good as well! i was delighted that it’s a smart TV through which i can login to netflix - first time i’ve used a hotel TV in a long time heh<br><br>facilities were very clean, and excellent service provided by the staff throughout my stay! |
1691569837654 |
en |
| 1420 |
lucinda cheng |
3 |
本来预定的一张床无烟房，柜台服务员说只剩2张单人床，会请人帮我们合并床，但一进房就有很重的烟味，打电话去柜台，我要换房间但柜台，说是会请人来净化空气，但是从头到位，都没人来并床也没人来净化空气，没有浴巾没有浴袍，真的很傻眼...去楼下餐厅吃自助餐说是一人多少钱，固定的，我问门房说服务费都含在内吗？他说是的！结果付账时多付了21%！我明明用英文问的呀！还确定了2次，我还以为真如评价...服务人员态度是很好没错！但是只会点头微笑，不认真的倾听和服务，我想也是不会再去了！本来要给1星的，但是按摩是不错的，早餐也很不错，那就给3星吧！ |
1545748441795 |
|
| 1421 |
Andrew T |
5 |
Great hotel! The rooms were clean well maintained. Service staff were friendly and very helpful. Any additional requests were tended to promptly.<br><br>Only 1 side note, if you're gonna add an extra bed, the cost would be roughly 50% of a room itself. |
1556588092894 |
|
| 1422 |
Spring |
1 |
First room check in very smelly with smoking smell all over the room even we requested housekeeping to spray freshener still the same. We booked for.non smoking room. Requested to change room. 2nd room is ok no funny smell but base sink stopper is stucked, safe box is not working, hairs on the bed sheet, dirty chair, towel was dirty and 3/4 of power sockets are not working. They managed to fix the issues except power socket at bed side. My family needs the power supply for sleeping oxygen machine and due to the socket faulty he was not able to use the machine and not able to sleep the whole night. Didn't expect this hotel facilities is so bad! |
1664113090183 |
en |
| 1423 |
Roy Naldi |
5 |
Very recommended place to stay. if you looking for healing but nearby city center. Best Western is the right place to choose. Very clean room and got complimentary Mini bar, breakfast was amazing, the staff very friendly and helpful especially Mai as a front desk, very cheerful person. Definitely will comeback again |
1676809094294 |
en |
| 1424 |
Anda Chang |
3 |
Rooms are okay, but there was no hot water for 2 days and no solution whatsoever. No coffee at breakfast last day staying here... need to improve their hospitality and provide solutions for guests staying here. |
1719130215656 |
en |
| 1425 |
Yvonne Lim |
5 |
Location is abit inconvenient for those tt just wants to go shopping or massage. But if u wan a clean n comfortable bed. I will recommend u to go for tis hotel. The bed n especially the pillow! I love it. Can’t fault anyting in tis hotel. Their service are amiable too. |
1698542055438 |
en |
| 1426 |
Adam Ismail |
5 |
Booked a 2 room apartment (junior suite).<br>Rooms are spacious<br>Living room spacious.<br>There's a small kitchenette with induction stove and refrigerator.<br>Plates, cutlery and utensils provided.<br>Main room comes with a Queen bed, other room with a super single, both comfortable.<br><br>WiFi is good.<br>Air Con working well.<br><br>There's only 1 bathroom though.<br>The heater takes some time to heat the water, around 10 minutes. The shower area was not built properly as the water doesn't drain well. So the area tends to get a bit flooded.<br><br>The wall sockets are of UK type, which is good for me as I don't need to use an adapter. However, the electric kettle provided requires the 2 cylindrical pin type, typical of Indonesian electrical appliances, which I find it odd. However the hotel staff were able to provide one quickly.<br><br>Breakfast was yummy, serving mostly Indonesian local dishes, a few selections of western, vegetarian dishes and pastries.<br><br>The food offered at the restaurants and lounges were good too. Do try the mee goreng mamak.<br><br>Overall I had a pleasant stay.<br><br>Btw, the Singapore Consulate is located here as well, if you need to seek their assistance. |
1674573133567 |
en |
| 1427 |
Xianming Zhou |
1 |
terrible experience at this hotel.<br><br>awful sound proof<br><br>i can clearly hear conversations from the next room.<br><br>need to queue for breakfast during peak time<br><br>far from anywhere |
1735707474088 |
en |
| 1428 |
Isaac Lim |
4 |
First thing first, the wifi here is fast and reliable throughout the hotel. Facilities are new and clean. Maintenence is well done. We're having a retreat here, so it being not so accessible is not so much an issue. As for the food, meat dishes and fruits are not too bad. The vegetables and dessert however, are a little lacking. Swimming pool is a little on the small size. The rooms are clean and well equipped. Has KTV and massage too. |
1528122775184 |
|
| 1429 |
Joni Lim |
3 |
Second time stayed in this hotel.<br>This time during pandemic. The safety measure was good.<br>Check in time ok.<br>Room were clean and comfort.<br><br>Lift from 3 only open 1. So takes bit of time to get up and down. But it's OK. Understandable during this pandemic. |
1613293819251 |
en |
| 1430 |
Khairuddin Abdul Razak (Khai Dassler) |
5 |
During my stay here, the service was impeccable. Staff was extremely helpful and approachable. The ambience of the hotel was pleasant. To add on, the breakfast spread was a delight, with a wide variety of cuisine to choose from. All in all, I enjoyed my stay at Best Western Premier Panbil. |
1525255653839 |
|
| 1431 |
Berg Asri |
5 |
A lovely hotel that overlooks the beautiful lakes. The accommodation is amazing, The staff are friendly warm and go the EXTRA MILE to give you an amazing experience.<br>This is a really special place and again Huge thanks to all the staffs and the men who is leading the team is Mr Firman Tri Angga Jati, who make alot of effort to assure that our stay is a memorable one. Thank you Angga you are the best and the asset to the company |
1670167131559 |
en |
| 1432 |
Alice Koh |
5 |
Awesome ! Staff made arrangement to have early check in for us and free room upgrade. Room is spacious and clean. There's arrangement for transport to Nagoya & Mega Mall. Staffs are friendly and good service! Will stay there again next time. |
1546848328416 |
|
| 1433 |
Moon |
1 |
Service is very bad compared to pre-covid. I’ve been staying in this hotel everytime I come Batam, about 4-5 times a year. It’s a 5-star rated hotel.<br><br>I have always stayed in a suite room. Previously there was complimentary high tea everyday of our stay, and a guest relations officer will knock on our door to say she will be taking care of our stay here. We feel really good.<br><br>Subsequently, there is no more guest relations officer, and complimentary high tea is only for one day of our entire stay.<br><br>Moving to now, there is no more complimentary high tea for us. But it’s ok, we wanted to order and pay for our high tea, but a whole bad experience awaits us.<br><br>We went to the 15th floor bar to ask about it, and was told that the high tea would be rp150,000 at Kayu Manis bar. The next day, we called premier assistance to reconfirm that the high tea will be available at Kayu Manis bar and was told it’s a yes.<br><br>When we went down to the bar, the lady there says there is no high tea available. We went to the reception counter to ask, the staffs also informed us there is no high tea available. When we continued to probe (since we were told by the staff at 15th floor as well as premier assistance staff that it’s available), staff Fitri called the restaurant.<br><br>After that, she apologised that she gave us the wrong information when we called the premier assistance (she was the staff who answered the call), and that she thought we were referring to the FREE high tea. So all the while when we were talking to her, in front of her for the past 10 mins, she thought we were asking for the FREE high tea?! Even though I mentioned the 15th floor staff told us it would be rp150,000! We felt insulted! She thinks we are so cheap people insisting on free food?!<br><br>So we finally made our order for high tea, and guess what? We wait for 1.5hrs for it to arrive! Let me remind you this is a 5-star rated hotel.<br><br>In addition, the breakfast buffet has very limited spread now. Previously the spread was fantastic. Now it has gone from bad to worse, it’s pathetic now. 5-star rated hotel with 3-star breakfast spread.<br><br>And the main restaurant only serves Chinese food now. We do not go to Batam looking for Chinese food. Food is not fantastic, prawns are not fresh either. Variety is very limited too. And we were told that we have to go to Kayu Manis bar if we want to order western food. But there are no proper tables to eat in that bar!<br><br>And everytime we order something, we have to wait for about 40 mins to 1 hour (or more) for the food to arrive.<br><br>Overall, I’m so disappointed in the hotel now. Previously I swear by the hotel everytime I come to Batam because it makes me feel so welcome. Now I will have to give other hotels a chance already. Both thumbs down!<br><br>Not recommended unless you’re willing to pay 5-star amount for 3-star service and food. |
1667394603139 |
en |
| 1434 |
Cloudscapes |
4 |
5 stars for the price of the stay! Would have been great if the toilet came with a bathtub. Otherwise theres nothing much to complain about for this price. Breakfast buffet was ok, the staff helped to specially craft the latte for us. Thank you! Do try out the ESKA spa within this hotel too. However, note that there is an extra 21% charge for purchase of any of the massage packages. |
1558605368052 |
|
| 1435 |
Dion Tan |
5 |
The place was great. I highly recommend everyone to come here. Great accomodation, great hospitality and great breakfast buffet. The infinity pool was magnificient as well. Extra perks would be that you would have access to a gym, Whirlpool (Jacuzzi), sauna and steam room as well. All in all, a really great place to go. Nothing much that is truly unsatisfying. The only small problems are that the room service fish and chips was bad. The fish was too dry and the fries extremely mushy. Cost was about 85k. Still cheap, but definitely not ordering again. Would not recommend the room service. |
1537517200111 |
|
| 1436 |
하나린 |
5 |
패키지라 기대하지 않았는데 훌륭한 호텔이네요. 깔끔하며 조용하고 고급져요. 거의 모두 잘 갖춰져 있습니다. 호텔 안 대장금 식당은 거의 한국의 맛을 뽐내며 입맛을 개운하게 만들어 주었습니다. 룸마다 다른 그림과 분위기, 원주민 직원들은 매우 친절하고 얌전하며 예의있게 조용히 서빙 했습니다. 스케줄대로 움직이다 보니 구석구석 못 보았고 풀, 사우나 이용을 못해 아쉬웠어요. 하지만 가이드 고수씨를 통해 시장에서 사온 망고, 망고리치는 호텔에서 손질받아 너무나도 맛있게 먹었습니다. 이 곳의 원두민 가이드들은 우리나라 유명 연예인 이름을 따서 유투브로 한글을 배우고 열심히 최선을 다합니다. 기사분도 묵묵하고 말은 없었지만 선한 마음이 느껴졌습니다. |
1539796772425 |
|
| 1437 |
Eddy Farid |
5 |
We are very pleased with Ops Mgr, Zul and all his operational staff. Really good bunch of staff you have. A few notable mentioned are, Ms Lisda, Ms Diana and a tatooed boy at the egg and sushi station. Kudos to them all. Excellent customer service! We will definitely return just for the excellent service we experienced. |
1695521172496 |
en |
| 1438 |
Morning Florence |
2 |
호텔룸마다 문제가 있어서 방을 2번 바꿈<br>화장실 물이 계속 내려감(첫방)<br>커피포트 동작안함+샤워부스에서 물이 샤워기로 안나옴(두번째방)<br>매니저가 와서 객실내 좋은 방으로 룸 업그레이드 해줬음..<br>호텔 조식은 종류가 엄청나게 많으나<br>바탐 자체가 골프외에 특별히할게 없거나 교통편이 안좋아서 여행을 하러와야하나 의문이 드는 섬이었다<br>그냥 싱가폴에서 계속 노는게 더 좋은거같다 |
1537742446467 |
|
| 1439 |
Kazuhiko K |
3 |
清潔でリーズナブル。スタッフもフレンドリーでリラックスできます。Panbil Industrial Estate内の工場への出張者が半数、もう半分はシンガポールからの観光客といった感じで、地元の利用者はあまり見かけません。<br>立地は繁華街から遠いので静かで良いところですが、周辺にはベーカーリーとバー？付属のスーパーマーケットが一軒あるきりで、その他は10分以上あるかないとお店は有りません。 |
1577325383015 |
ja |
| 1440 |
Mustafa Zainudin |
5 |
Check in on 29-Nov-2018 for business trip. Check-in was greeted by friendly staff, 5 mins all it take to get the room key. Room was clean & comfy, love the long pillow to snuggle in a chill room. The view was awesome. Took a cab to town in 25 mins ride. Breakfast was good, simple but tasty. Will come back again |
1544012308989 |
|
| 1441 |
Edith Yuen |
4 |
Good service. Special highlight your staff, Sartika, she is very friendly and helpful. Always with a beautiful welcome smile.<br><br>If front counter can provide recommendations on Batam sight seeing /food/ Spa .. activities , that will be more ideal. Because internet information is not so reliable. 😜 |
1702867790077 |
en |
| 1442 |
Goldenery |
5 |
Excellent service from all staff! We have been served by Ikhsan at the andaliman restaurant for 2 consecutive nights and all was superb!<br><br>Our room service attendant Dani was awesome too!<br><br>Splendid experience :) |
1695480197218 |
en |
| 1443 |
Nash Md |
5 |
We had a memorable and enjoyable stay here for the following reasons listed below:<br>1) Excellent customer service throughout the whole stay<br>2) Clean and well maintained room<br>3) Accomodated to my special request for room decoration and surprise anniversary cake .<br>4) Provided complimentary tour around Panbil area.<br>5) Excellent breakfast spread and quality as the food was fresh, tasty and also able to accommodate to my special request.( At executive lounge level 15)<br><br>Lastly would like to thank the following staff for going the extra mile in making our stay comfortable and memorable,<br><br>Mr Firman, Ms Lucky, Ms Naya, Mr Robert, Ms Baby, Chef Aji, Mr indra, Mr Calvin and lastly Mr Adi.<br><br>We will definitely return here for our future holiday. |
1672574919787 |
en |
| 1444 |
Karthikeyan M |
5 |
Our stay was very pleasant, thanks to the service and attentiveness and response of the staff. Special thanks to Sarthika at the restaurant who made us feel at home during breakfast with her brilliant smile and warm hospitality! |
1697945156454 |
en |
| 1445 |
M_T “Marg” |
2 |
Stayed one night at this newly opened apartment and was disappointed — the air-conditioning was not working properly and made loud noises throughout the night, making it hard to rest. |
1754798273857 |
en |
| 1446 |
ben k |
4 |
Great service and nice hotel. Breakfast better than most hotels. Only downside is room has partial view and bed linen not that comfy for the price you pay. The location is not meant for those who want to be near malls and shops. I love the hotel's surrounding greeneries and this reinforces a sense of a getaway from all the stresses. |
1560584761577 |
|
| 1447 |
현미선 |
4 |
호텔 시설 컨디션 좋고 직원들 친절합니다<br>수영장도 유아 풀과 자쿠지 풀이 있어 다양한 연령대가 이용하기 좋습니다.<br>그런데 저희가 묵었던 방(12층) 화장실 공사 마감이 좀 부실했습니다. 화장실 출입문이 두개인데 미닫이 문 아래가 붕떠서 앞뒤로 움직이고 샤워실 문도 손잡이쪽 기울어져서 문이 완벽하게 안 닫힙니다<br>그리고 ESKA SPA에서 페디와 메니큐어 케어 받았는데 추천하고 싶지 않습니다 |
1509204591117 |
|
| 1448 |
Joseph Wan |
5 |
Have a pleasant stay at there. The rooms are air-conditioned, big and well mantained, comes with cooking hood, fridge and dining area and living room as well . We stayed at the residence apartment, which have 3 bedrooms with king sized beds. The complimentary breakfast is not bad, choices of food is abit limited, but they have really polite customer service. |
1553735458193 |
|
| 1449 |
Sharidah Hafiz |
4 |
Toilet not user friendly. No shower spray at shower area. Wanted to use shower spray at bathtub but cannot move body soap and shampoo from shower area and no shower curtain so floor becomes very wet and slippery. Simple solution is to install shower spray instead of rain shower. Toilet also not in good working order. |
1679231876434 |
en |
| 1450 |
Evon Lam |
5 |
The hotel environment is good. The staff in the restaurant all are good, especially Lilian, he is great and always ready to help.<br>Keep it up Lilian.<br><br>And also, the staff from reservation department, Yana.<br>Thank you. |
1701137416456 |
en |