| 651 |
kuppili vijay krishna |
5 |
Just lived it |
1702226876519 |
|
| 652 |
Uwe Schramm |
5 |
Alles super |
1685191657926 |
|
| 653 |
Petra Schiele |
5 |
Schöner Touristenort |
1689538770920 |
|
| 654 |
PETRE NEGREA |
5 |
ZERMATT FUNIVIA |
1748359339289 |
|
| 655 |
F.N |
5 |
Amazing place |
1680015901714 |
|
| 656 |
Refuge Green Valley |
5 |
Maravilhoso |
1689121657419 |
|
| 657 |
Maurizio Aguzzi |
5 |
Le top du top |
1741664529833 |
|
| 658 |
H W |
1 |
Tourist trap |
1567510571251 |
|
| 659 |
Maurizio Valli |
5 |
Spettacolo! |
1628704472227 |
|
| 660 |
Nadia Fornarolo |
5 |
Magnifique |
1709411771440 |
|
| 661 |
Alex Bertal |
5 |
Magnifique |
1682838930049 |
|
| 662 |
Paul Bataller |
5 |
Thrilling! |
1688982817045 |
|
| 663 |
Katalin Berkes |
5 |
Beeindruckend |
1690932132734 |
|
| 664 |
뚜껑 |
5 |
신나는 곤돌라 |
1503813470531 |
|
| 665 |
Ricardo Jorge |
1 |
We bought two 2-day Peak Passes to visit Gornergrat and, primarily, the Matterhorn Glacier Paradise. While we managed to visit Gornergrat, our overall experience was ruined by technical failures, terrible organization, and zero customer support.<br><br>A few key points future visitors should know before spending money here:<br>1. Lifts break down with zero accountability or compensation: Under their strict terms and conditions, if a lift shuts down, they take zero responsibility and grant no refunds or goodwill solutions once a pass is scanned. In our case, we had to give our spots to a group and the lift to Glacier Paradise was abruptly stopped from Trockener Steg on right that cabin. Staff onsite said it was a technical breakdown ("cables did lower"), they decided to blame the weather on the website when it was not that bad nor windy. They initially told us there was a chance it might reopen later that day, but they never reopened it to paying customers—instead, the other cabins kept running continuously, exclusively for their own workers. The very next day, weather conditions were significantly worse, yet the lift operated normally at 100%.<br>2. Dishonest and dismissive staff: When we returned to Zermatt, the desk agent refused to offer any refund or goodwill extension, blatantly claiming we had "already used most of the pass"—which was absurd, considering we had only visited Gornergrat and completely missed the main, most expensive highlight of the pass (Glacier Paradise). To make matters worse, when we first arrived to purchase our tickets, the ticket office employee didn't even know what a Peak Pass was, simply telling us to download the app. We ended up buying the passes ourselves from the automated ticket machine right next to him.<br>3. Customer service is a corporate wall: When we emailed customer service, they followed the exact same script: a generic apology for the rude employees, immediately followed by hiding behind their terms and conditions, strictly refusing any partial refund, voucher, or morning extension because "both tickets had been used."<br><br>Zermatt Bergbahnen charges premium luxury prices while delivering indifferent, subpar service. If they suffer an internal technical breakdown, they will shrug it off, keep the lifts running only for their staff, and you will simply lose your money. It was the second time I visited zermatt but things went really downhill since last time. |
1791578132018 |
|
| 666 |
Roman Zeisig |
5 |
|
1791316141606 |
|
| 667 |
Ricardo Gutiérrez |
5 |
Hermosa ciudad, muy tranquila, el costo de la comida es alto |
1791270728509 |
|
| 668 |
Simon Metcalfe |
5 |
Zermatt is a huge tourist trap but the cable car rides up the mountain are jaw dropping lying amazing. |
1790666396639 |
|
| 669 |
Axel Houben |
5 |
Magnifique |
1790590205471 |
|
| 670 |
Jiun-Jiun Chen |
5 |
zh-Hant |
1790427821478 |
|
| 671 |
ingrid lacet |
5 |
Helemaal naar boven is een aanrader om het dak van de wereld te kunnen zien. |
1790244177860 |
|
| 672 |
Leonid Vd |
5 |
Alles wa super |
1790059518564 |
|
| 673 |
D Penn |
5 |
Not cheap but regular service and always on time. |
1789983393263 |
|
| 674 |
Michael Gutknecht |
5 |
|
1789760877819 |
|
| 675 |
Grzegorz Stwora |
5 |
Bardzo szybka kolejka (7,5 m/s) z dwiema przesiadkami, ale wyniosła nas w kilkanaście minut na 3700 metrów, po drodze przecudne widoki, aż szyja bolała od rozglądania się na wszystkie strony, a było co oglądać, oprócz gór były też kozice i świstaki |
1789737755691 |
|
| 676 |
Gustavo Repullo |
5 |
Excepcional! Fácil para se localizar e conhecer os pontos principais |
1789408675967 |
|
| 677 |
Mahmoud “Mahmoud Bkairat” Bkairat |
5 |
Tentang |
1788641490017 |
|
| 678 |
Betty Roesler |
5 |
Beautiful! |
1788535013015 |
|
| 679 |
Gábor Kiss (Kissgee) |
5 |
|
1788441209620 |
|
| 680 |
Krzysztof |
5 |
|
1788430843946 |
|
| 681 |
Marcello |
5 |
|
1787412248528 |
|
| 682 |
Isabella Flandorfer |
5 |
|
1787060508665 |
|
| 683 |
From Finland With Love |
5 |
Expensive, like everything in Zermatt is :). Great scenery, fast access to the mountains from the town. The card system is easy to use and the timetables easy to understand. |
1786917617953 |
|
| 684 |
Wilhelm Meth |
5 |
Wir hatten eine wunderschöne Fahrt und anschließende Wanderung zurück nach Zermatt |
1786710801335 |
|
| 685 |
Momo |
4 |
Einer der besten Bahnen überhaupt!<br>Beratung und Ticketverkauf waren sehr professionell, menschlich und sehr nett. Das Panorama ist auch top. Das Einzige, was man vielleicht mal erneuern sollte, ist die Blauherd-Rothorn Bahn, weil es bei der Bergstation an den Tragseilen bereits eine sehr deutliche hellbraune Verfärbung gibt, die mich an Rost erinnert hat. Ansonsten top! 👍<br><br>Tipp: Für Leute mit Höhenangst oder allgemein Angst vor Gondeln ist die Kleinmatterhornbahn nicht zu empfehlen. |
1786709727253 |
|
| 686 |
Astone Huang |
5 |
|
1786451086679 |
|
| 687 |
Katarzyna |
5 |
|
1786374626923 |
|
| 688 |
Anna Greig |
1 |
Booked online with a SwissPass half-fare discount. The website tells you to bring your physical card but never mentions that forgetting it costs CHF 10.00 - I only found out at the desk, after already paying. Others in my group who booked with the SwissPass half-fare discount via the app or in person (without the physical card) paid nothing extra.<br><br>I raised this with customer service. To their credit, they were polite and did eventually acknowledge the fee wasn't clearly disclosed but they wouldn't refund the CHF 10.00.<br><br>Not a huge amount of money, but a bit disappointing - an undisclosed charge, and no willingness to make it right despite admitting the gap. If you're booking online, bring your physical SwissPass card, or use the app instead to avoid this altogether. |
1786271010648 |
|
| 689 |
Sanskriti Shrivastava |
5 |
|
1786254210065 |
|
| 690 |
Jan Hilbert |
5 |
|
1785276024865 |
|
| 691 |
Mike Willisch |
5 |
|
1784923461554 |
|
| 692 |
Yashwant G S |
5 |
|
1784738608165 |
|
| 693 |
Mauro |
5 |
|
1783841811657 |
|
| 694 |
Eti Hazum |
5 |
|
1783369194438 |
|
| 695 |
Adam |
5 |
|
1782481468498 |
|
| 696 |
Fred E |
1 |
|
1781961996122 |
|
| 697 |
Nadun 24 |
5 |
|
1781938583814 |
|
| 698 |
Dennis Hampel |
5 |
|
1780659656141 |
|
| 699 |
hanzalah suria |
5 |
|
1780354204225 |
|
| 700 |
Jyoti Kumar Singh |
5 |
|
1780168669390 |
|
