| 501 |
S. P. |
5 |
I’ve stayed in Marriott hotels over 500 nights in the last four years and this was the best welcome I have ever received. The manager and assistant managers couldn’t have been more hospitable. I can’t wait to return. A great spot to base yourself on a golf trip. Thanks again team |
1764748696675 |
en |
| 502 |
Priyanka kaushik |
5 |
We had a wonderful stay at Natra Resort Bintan! The hospitality was excellent, and the staff made us feel so welcomed from the moment we arrived. The resort offers great activities for both adults and kids, so there’s never a dull moment.<br><br>A special mention to Mr. Ham — such a kind, hardworking, and dedicated person who truly goes above and beyond to ensure guests have the best experience. His warm attitude and professionalism made our stay even more memorable.<br><br>Highly recommend this resort for anyone looking for a relaxing yet fun-filled getaway! |
1761457519853 |
en |
| 503 |
Narendra Mehra |
5 |
Natra Bintan is a luxury resort hotel about 1 hour ferry ride from Singapore. Visa on arrival. Hotel Cars already waiting before you are out of ferry terminal. A small drive and you are in the resort. We had an absolutely wonderful weekend stay. Their tents, staff, service is very very warm. Everything designed to make your stay pleasant and memorable. The so called pool is huge with swimming, water sports etc. Good breakfast spread. Really Nice Nice memories. Would love to visit again. |
1769394442417 |
en |
| 504 |
Abhilash Sivaraman, CFA |
5 |
Hospitality that makes you want to stay longer: that's the simplest way to describe this stay.<br>A property is spread out and feels very private. Even at nearly full occupancy it didn't feel crowded which was great.<br>The staff were fantastic with their service, but more importantly they were reachable whenever we needed them.<br>Our guest experience officer, Mr Ham made it a point to check with us each morning on our room and food. |
1767186049057 |
en |
| 505 |
Rajesh Suguru |
5 |
An incredible 5-star experience at Natra Bintan for New Year 2026! The luxury tents are amazing. Natra Bintan provided the perfect backdrop for an incredible family getaway. Beyond the stunning glamping experience, the staff treated us like family. Renita and the dining team were wonderful, a huge thank you to GM Harry for his leadership and the activities duo, Ham's leadership and Nazwa's execution was absolute incredible.<br>Ham the creator and incredible thought leader of the activities & Nazwa a perfect coordinator of the activities helped me fulfill a special promise to my 6-year-old daughter, Vrinda, by organizing a surprise Mermaid activity. Seeing her joy as the first child to experience this unique program—exclusive to Natra in all of Bintan—was priceless. Their attentiveness made such an impression that she was heartbroken to leave after our 3-day trip. We will definitely be back for more memories! Liked it ... Loved it... Lived it... |
1767259116562 |
en |
| 506 |
Nur Aisyah |
5 |
We stayed here for 3 days and 2 nights, and it was an absolutely amazing experience! The staff were incredibly friendly and went out of their way to make our stay memorable. They even helped us take lots of photos, capturing the best moments of our trip. On one occasion, when I was walking back to my room, a staff member kindly asked where I was headed and offered me a lift. I was amaze with their proactive and thoughtful attitude!<br><br>During our stay, the staff also taught me how to ride a scooter, which was a fun and unexpected highlight. They even recommended a fantastic seafood restaurant that we thoroughly enjoyed - Kelong Mangrove Restaurant.<br><br>Our room was clean and cozy with a spacious king-sized bed that comfortably accommodated the three of us. The outdoor bathroom was impressively large, adding a unique touch to the overall experience.<br><br>The massage service was incredible, with the masseuse checking in frequently to ensure the pressure was just right. The breakfast buffet was another highlight, offering delicious options like fluffy pancakes, an egg station, and freshly juiced drinks made from real fruits—not syrups like in other restaurants.<br><br>This place truly exceeded our expectations, and we can't wait to return. Highly recommended for anyone seeking a relaxing and unforgettable getaway! |
1733022643718 |
en |
| 507 |
Estee |
5 |
Had a wonderful family trip! We travelled with 3 children and our parents (who are in their 70s). It’s a great place for all ages! The staff are very warm and friendly, always there to help us with our travel plans and booking of transportation around Bintan island. Special thanks to Yani and Lastri from reception/ concierge for helping us with our check-in and various recommendations. The staff at the patio are also very friendly and they make great food/drinks! The crystal lagoon is gorgeous. Many fun activities there..do check it out with the Treasure Bay management. |
1757656245146 |
en |
| 508 |
M C |
5 |
A Memorable Family Holiday at Natra Bintan Resort<br><br>Natra Bintan Resort is truly a fantastic destination for a family getaway. From the moment we arrived, we were impressed by the staff and their exceptional service. Everywhere we went, the staff greeted us with warm smiles and were always ready to assist, making us feel genuinely welcome throughout our stay.<br><br>The staff were also quick to respond to our needs. They helped promptly when we had an issue with the hot shower and even assisted with our damaged luggage — always attentive and service-oriented, which really made a difference.<br><br>The food was another highlight. There was a wide variety of delicious options to choose from, catering to different tastes. What impressed me most was the freshly baked pastries served warm at each table — a thoughtful and delightful touch that elevated the dining experience.<br><br>Overall, we had a wonderful time at the resort. The warm hospitality, excellent service, and family-friendly atmosphere made it a truly memorable trip. We’re already looking forward to planning our next visit! |
1745215124803 |
en |
| 509 |
hellojingwennn xoxo |
5 |
The resort was 3min away from BBT ferry terminal and they offer free shuttle service to and fro the terminal. Overall service was very good. If you would like to do the bbq in front of your tent, please make sure to book early. We didn't know that hence was unable to book it. Many water Sports available for booking. Price was reasonable as well. Kids love their stay here. |
1757208193883 |
en |
| 510 |
Qiyun |
5 |
Very good comfort and service! Bed was comfy and perfect for a great night sleep, food tastes great and they offer many many activities on the huge pool they have! The service was amazing! The staff were very kind and helpful and they always carry a warm smile and thank you warmly! They also apologised for the water tank heating issue and upgraded us to the best room they have! Would definitely come back to visit |
1742649886598 |
en |
| 511 |
CS* Chia |
4 |
Our recent stay at Natra Bintan Resort was quite enjoyable and provided the perfect backdrop for a couple's getaway.<br><br>The accommodation was comfortable, and the staff were exceptionally friendly, which made our experience even more pleasant. Since we visited on a weekday, the resort was not crowded, allowing us to enjoy a peaceful and tranquil environment.<br><br>One of the highlights of our stay was the stunning man-made pool. Upon arrival, we were immediately impressed by its beauty, and it provided a great space for relaxation and water activities.<br><br>The resort features a single restaurant, which offered average food. Our package included breakfast but the variety was somewhat limited, offering a mix of Western and local dishes. Lunch was an ala cart menu. However, we discovered the Tapia Bar at another resort nearby, which we enjoyed more. They had a fantastic drinks promotion—6 bottles of Bintang Crystal for 450k—and the food there was definitely better.<br><br>Our room was clean and comfortable, equipped with simple amenities. However, we found the pillows to be firm and lacking in neck support, which affected our sleep quality. The open-air bathroom and toilet were unique but may not be suitable for those concerned about privacy.<br><br>While the resort's atmosphere was relaxing, we were disappointed by the limited facilities. Unfortunately, it rained shortly after breakfast, and aside from the restaurant, there were no other activities to engage in. We ended up staying in our room and watching TV, which was not ideal. We end up book ourselves for Spa where we can local tropical massage.<br><br>Overall, our holiday at Natra Bintan Resort was enjoyable for chilling and relaxing. The unique tent accommodations and beautiful pool provided a lovely setting, although improvements could be made in dining options and room comfort. We would recommend this resort for those looking to unwind in a serene environment. |
1745480118701 |
en |
| 512 |
Raedcolour |
5 |
Great service and relaxing place<br>Kudos to Todo for remembering our names despite many other tourists there. Super personalised service<br>Activities were fun too - esp the tie dye totebag, thanks to Ham |
1769913330967 |
en |
| 513 |
Lee Marie |
5 |
Enjoyed my weekend trip there recently, tents were clean and spacious, service was great!<br><br>Wanted to specially give a shoutout to Gabriel at The Patio!<br>He was so attentive and helpful every time we dined at the restaurant!<br><br>Highly recommend visitors to try the cocktail workshop too! |
1753846554662 |
en |
| 514 |
Cindy Ong |
4 |
We had a wonderful stay at Natra Bintan.The service was excellent, and every staff member we interacted with was friendly, helpful, and welcoming. We are thankful to the staff for accommodating to all our requests( We are a huge group 6 adults & 6 young children)<br>The accommodations were clean, comfortable, and well-maintained — making it a truly relaxing and enjoyable getaway for the whole family. Kudos to the entire team for creating such a great experience. We’ll definitely be back! |
1747116039073 |
en |
| 515 |
Linda |
5 |
Wonderful stay at Natra Bintan!<br>The resort is beautiful and peaceful. Although it’s glamping, the facilities are very clean and modern. The food was tasty, and we had so much fun with the water activities. All the staff were super friendly, especially Eki – he was professional, kind, and truly cares about the guests.<br>We’ll definitely be back! |
1753761266525 |
en |
| 516 |
DragonRock |
5 |
This resort provides good and friendly services. Pasha & Lamro Ari from housekeeping cleaned up our room on our second so that our stay will continue to be pleasant and nice |
1765203019756 |
en |
| 517 |
Ibrahim Nanang Purnawan |
5 |
Our stay at Natra Bintan was nothing short of extraordinary. From the elegant tented villas to the attentive hospitality, everything was thoughtfully curated to provide a truly luxurious and relaxing experience.<br><br>One of the highlights of our stay was the buffet dinner, which exceeded all expectations. The variety and quality were outstanding, especially the perfectly grilled beef steak and tender salmon steak, both prepared fresh at live cooking stations. Each dish was flavorful and beautifully presented, making dinner a delightful experience each evening. The staff were also very attentive in ensuring the buffet was constantly refreshed and well-stocked.<br><br>Mornings at Natra were equally enjoyable thanks to the continental breakfast spread, offering a wide range of pastries, fresh fruits, eggs cooked to order, cereals, and hot items. The breakfast area was bright and inviting, with views of the lagoon creating a peaceful start to the day.<br><br>The rooms were spacious and well-designed, blending outdoor charm with indoor luxury. We especially loved the semi-open bathroom and the private patio area for relaxing in the evenings.<br><br>Natra Bintan is a perfect blend of nature and comfort, with outstanding culinary offerings that truly elevate the experience. I highly recommend it for anyone looking for a memorable escape in Bintan. |
1752263576704 |
en |
| 518 |
Rohan Kara |
5 |
Went for a long weekend with the kids and it was perfect. Close to Singapore with a really smooth journey on the ferry and complimentary pick up by the hotel from the port. Rooms was comfortable and outdoor bathroom with jacuzzi tub was superb. Great activities around the hotel and Treasure Bay but slightly annoying that you have to pay separately for all activities. For an exceptional experience, it would be great if the hotel could work out an arrangement where things could be charged to your room.<br>Food was fine but nothing amazing but the standout is the service and friendliness of the staff, they are so welcoming and helpful. |
1731648638757 |
en |
| 519 |
Colin Wong |
4 |
An overall wonderful stay with my kids. Already a chorus of great reviews so I’ll simply provide some specifics you need to know.<br><br>There are 3 operators on site. Marriott manages the rooms. There’s also the activity Center and a taxi company. Different counters so don’t get confused.<br><br>Re activities, compare betw onsite (offered by activity Center) and offsite prices provided by the taxi company. There’s a difference with what you can get.<br><br>Theres no grab service. Only taxi for other places of interest (esp kelong restaurants). Getting from taxi counter will often be twice as expensive as a local taxi contact.<br><br>Spa, best.<br><br>Finally bed arrangements for family of 4. None of the rooms provide queen beds. What they’ll do is convert the sofa into a pair of single (aka twin beds). |
1742438502772 |
en |
| 520 |
fiammata liu |
3 |
想着体验一次野奢帐篷酒店，定了万豪的Natra 因为是帐篷 室内环境都发霉了 打扫的也不是很干净 台灯 镜子上都有灰，一下雨屋里声音也特别吵，房间里还有一点点味道<br>唯一一家餐厅太难吃了 自助早餐 点餐的午餐 都很难吃 ，晚上点了个果盘 居然都坏了 有味道 不新鲜，反馈后给重新换了一盘<br>第二天午餐去了隔壁的Anmon吃 味道就好多了 水上活动也很少 如图 这家不会再来了<br><br>优点就是酒店人员服务态度都不错， 距离码头比较靠近 晚上11点后也比较安静 公共假期去的 人太多了 SPA没订到 ，去了店员推荐的酒店同款D'Bintan Salon Day Spa 感觉一般般 就是便宜 |
1754825974603 |
|
| 521 |
C D |
4 |
Place generally ok. Some stuff to improve on, towels, especially during peak seasons, try to prepare more towels in advance. Arrived at 10am, checked in at 3, yet rooms no towels until repeated requests. In the end, only hot bath towels but no other towels for toilet (face, floor, hand towels). One of the rooms power tripped over the night (due to rain). During heavy rain, toilet gets totally wet so any tissue will be unuseable. Switches outside to turn on light is sticky/not working. Food at restaurant can improve service, eg serve ala carte food at the same time instead of separately, the whole family wasn’t even eating together with 1 dish being served at a time. |
1757832298681 |
en |
| 522 |
Stephanie Yep |
5 |
We are having a really great time here in Natra. The service is impeccable right from the time we reached Bintan. Check in was a breeze, and in less than 10 mins we are all checked in and brought to our tent which was so beautiful. Having my birthday here and came into the room all deck up nicely with cake, welcome sweets and drinks. At night, it was so serene with a sky full of stars. We had bbq out in the open just outside the tent and had fun bbq-ing the nicely prepared food on our own to get a bit of the camping experience haha. Staffs here remember the guests their tent number and that made us feel so warmly welcome. Wonderful time and we can’t wait to come back and bring the whole family with us to experience the hospitality of Natra! Well done and keep up the good work guys! |
1754103518969 |
en |
| 523 |
Mahardhita Febriyanto |
5 |
During 2 days stayed with my family, I was impressed by the spacious room that came with an extra bed. The water play facilities offered a variety of activities, although I noted that they just opened at 9 am, which was already quite hot. The staff, particularly Mr. Sintong, the barista, were exceptionally friendly and attentive to our needs. I highly recommend this destination for family vacations. |
1743913813232 |
en |
| 524 |
Jayon Kim |
2 |
Everything was great but my low review is only about the poor soundproof issue. The room can’t block any tiny noise from outside. So you can even hear a normal conversation next door. The resort held a triathlon event while I stayed there, they did a mic test from 4:30 am. They hold a party until 10:20 pm. They played live music late at night until we called reception. These happened every night. Therefore my family couldn’t sleep enough during our holiday.<br>All the staff were so kind and attentive, the facility was beautiful. However, I don’t think I’d return to this place ever again.<br><br>스태프, 시설 모두 훌륭했습니다만 방은 방음시설이 전혀 되지 않습니다. 옆집 사람이 지나가면서 이야기하는 것도 들립니다. 밖에서 꽹과리를 쳐도 잘 잘 자신이 있는 분에게만 추천합니다.<br><br>The video was taken at 6 am, 7:20 am. And you can see how noisy it is in the room. |
1732932383078 |
ko |
| 525 |
Kayla Toh |
5 |
My friends and I spent 3d2n at Natra Bintan over the long weekend and we were blown away by their impeccable service!<br><br>Their shuttle bus service was fuss free and I loved how they planned the departure time for us and all we needed to do was to tell them our ferry timings.<br><br>The breakfast buffet was really fabulous as well with a wide plethora of offerings and my favourite was the indomie station! When I told one of the staff that I wasn't a fan of the coffee from the machine, he actually got the barista to make a fresh cup of latte that was so good!<br><br>I think I can go on and on so in a nutshell, no regrets booking Natra Bintan and we will definitely be back! |
1743599360923 |
en |
| 526 |
av |
5 |
Amazing 2 day stay at Natra! Best part was the staff, they are so kind, welcoming and hospitable and go the extra mile. Front desk is responsive and helpful.<br><br>Service at the restaurant is also great. Love the seafood dinner buffet and breakfast buffet variety! Also ate here ala carte and options were good, with vegetarian choices as well.<br><br>Tents are very spacious with nice warm lighting, and an outdoor washroom. Stayed next to the lagoon so it was very convenient, though we took the buggy for activities along treasure bay. Got complimentary activities like the slide, archery, floats and mangrove :) |
1748799479649 |
en |
| 527 |
Rebecca Vella |
2 |
I don’t know how this place gets such high ratings. It’s very deceiving.<br><br>The staff are lovely, everything else is down hill. We arrived to a bat hanging in the bathroom, the tent is weathered and lacks sound proofing.<br><br>The bathroom is outdoors which i understand the charm but it’s riddled with insects and it’s humid when you are trying to freshen up.<br><br>The resort next door was playing rave music to all hours of the AM we had a really poor sleep.<br><br>The resort was frequented by a lot of local families with kids running a muck. Food was sub par quality and breakfast was impossible, super over crowded, messy and all the families would jump in as soon as fresh food was served so we could hardly get anything to eat and the over consumption and lack of care by other guests really put us off the scraps left over.<br><br>The lagoon. Was …. Odd. It was cold and again just kids going crazy not being controlled by parents.<br><br>I would stay somewhere else, anywhere else but here |
1740053307596 |
en |
| 528 |
crystal soh |
5 |
Clean, well built tents with comfortable beds.<br>Good range of activities (paid, prices are slightly cheaper than sg) to Occupy kids. Service is great and location is only 5 mins drive from ferry terminal. Theres no kids club but theres paid kids activity and an indoor playground at the activity center. Food options were limited and average but for that few days, we got by. |
1749943190107 |
en |
| 529 |
jeremy heng |
4 |
This is a pretty good hotel that is completely let down by its in-house restaurant. As such, I will review them separately.<br><br>The hotel is very conveniently located near the ferry terminal. Rooms are clean and comfortable. The room is a combination of an actual tent and brick and mortar toilet. The air conditioning is cold and fantastic. The lagoon pool is very fun to play in and there are many activities to do there. Hospitality is warm and adequate, and the buggy service is helpful. The walk from the rooms to the lagoon can be a little tedious but it's objectively not very far. When it rains (and depending on season that can happen every day at some point), the soaking wet walk back can be pretty miserable, but that's part of the fun I guess. |
1724079117999 |
en |
| 530 |
Vikas V |
5 |
Honestly, I would have given more stars just for the exceptional hospitality at Natra Resort. The team here goes above and beyond to ensure your stay is truly memorable. If you're considering staying at this resort, don't hesitate—it's an experience of a lifetime.<br><br>That said, there are a few areas where the resort could improve:<br><br>1. The food at the restaurant ranges from average to good. While the Indonesian dishes are very good, the Indian dishes fall short of authentic flavors. Overall, I would rate the dining experience as average.<br><br>2. It's worth noting that activities outside the resort and restaurant are managed by different providers. It would be nice if the resort included some basic activities like water slides, floats, or bicycles in the package. Also, the swimming area is quite small and can get crowded, especially on weekends.<br><br>Overall, we had a wonderful stay with family and enjoyed our time at the resort. |
1722923687011 |
en |
| 531 |
keren deng |
5 |
Second round visiting it’s fun for weekend holiday with kids !<br>Today tried Henna with friendly stuff Ham! Very good experience |
1774778744578 |
en |
| 532 |
Yung Kiang Loh |
5 |
Great glamping! Totally different experience compared to your typically brick & motar resorts.<br><br>Got upgraded to indoor jaccuzi as it was non-peak season in early March. Excellent service by the attentive staff members.<br><br>Special call out to Natalie at front desk for exceptional customer service. |
1742809770991 |
en |
| 533 |
Sean Chong |
5 |
Great place for family holiday with children. A lot of activities to do although prices not cheap. Be prepared to spend when you are going on a holiday.<br><br>All staffs are very helpful and friendly of 5 star hotel standard.<br><br>Food at the only restaurant (The Patio) is average.<br><br>Rooms are starting to get tired (signs of wear and tear), but everything still function well and the room is very spacious. Toilet/bathroom are outdoor giving you resort vibes (however, if you get freak out by lizards then this place may not be for you as there are a lot of lizards at night)<br><br>It started to rain the night before we left, and the tent is quite noisy. On weekends, we could hear music playing from the restaurant as the tent structure had minimal sound insulation.<br><br>Overall, my whole family enjoyed the trip and this is what is most important to make this trip worthwhile. |
1707865223106 |
en |
| 534 |
Ko Naiyun |
5 |
We had a wonderful stay with Natra Bintan. Though it’s a short stay but every staff at the hotel is so friendly and welcoming to us. Starting from the transportation from ferry terminal to hotel, the hotel reception to the restaurant staff. Everyone is so friendly and with a warm smile on their faces. Especially big thanks to EKI from the restaurant, he took good care of us by checking on us during our meals from time to time. He also took initiative to take group pictures of us while seeing us taking selfie. He’s really proactive on his service and really makes us feel home and comfortable during our stay. Will definitely come back and stay longer at the resort! |
1753761125285 |
en |
| 535 |
Eddie Goh |
5 |
Clean, nice and very cosy with some exposure to nature for the bath room. The tent/room is nice and you do not smell the plastic or rubber smell....plus point to my wife. Nice scenery with a wide lagoon view for a morning/evening leisure walk and a swim. 😀 |
1739592451520 |
en |
| 536 |
Mrs. S |
5 |
This place is nice. My kids really enjoyed the activities provided and the lagoon is lovely. The food is just ok, but we only stayed for two nights so it was all good. I will say that they have quite a diverse menu.<br><br>The room was clean, spacious and comfortable. We rented a scooter and was able to get around the resort which was pretty cool. They do have a buggys that you can request as well. Definitely recommend for a quick getaway. |
1711568302448 |
en |
| 537 |
Shubhi Tolani |
5 |
I had an unforgettable stay at Natra Bintan Resort during our anniversary holiday on Bintan Island! From the moment we arrived, the staff made us feel incredibly welcome, and their service was truly exceptional.<br><br>A special shoutout to the team for being so attentive to my dietary needs – as a vegetarian, they went out of their way to prepare meals just how I like them. It made all the difference and really showed how much they care. To top it off, the staff made our anniversary extra special by decorating our room with a beautiful anniversary banner and even surprised us with a slice of cake and candles! It was such a thoughtful touch.<br><br>We stayed in the glamping tent, which was spacious, cozy, and had all the amenities we needed for a relaxing stay. The perfect mix of nature and comfort!<br><br>There was so much to do – we loved exploring on Ebikes, cycling, and trying out the water sports like kayaking. It was all so much fun! The spa was a nice way to unwind too.<br><br>But what made this resort truly special was the amazing team. Everyone was so friendly, always greeting us with a smile, and genuinely made us feel at home. Their warmth and hospitality were the real highlights of our trip.<br><br>I highly recommend Natra Bintan Resort for anyone looking for a peaceful, fun, and memorable getaway. |
1740120259955 |
en |
| 538 |
Yee Wen Chan |
3 |
Disappointing service at breakfast. Let me start by saying that not all the service staff were bad. However, two frustrating experiences during breakfast on consecutive days completely undermined the positive efforts of other staff members.<br><br>Day 2 of my stay:<br>At the buffet breakfast, I ordered an indomee goreng from the live station. The staff informed me that it would be delivered to my table, which was indoors. As I ate other buffet items, I noticed patrons who ordered after me and were seated outdoors receiving their dishes first. After waiting, I approached the station and was told the dish being prepared was mine. I had to bring it back to my table myself.<br><br>Day 3 of my stay:<br>I ordered the same dish, and the staff mentioned it would take five minutes. Again, I returned to my table indoors to continue eating, only to notice the same issue: other patrons who ordered later had their dishes served before mine. After 15 minutes of waiting, I went to check, and the staff apologized, saying they would send it to me soon. Another 10 minutes passed, and my group had to leave before the dish was even ready. Frustrated, I had to cancel my order.<br><br>These recurring issues during breakfast were disappointing and frustrating, especially when other guests received prioritized service. It reflects poorly on the hotel’s efficiency and attention to guest experience. I hope management addresses this so future guests don’t have to face similar disappointments. |
1737509106948 |
en |
| 539 |
TheReviewer |
4 |
I think this glamping hotel is kind of overrated. The tents are kind of not very comfortable to stay, I would prefer regular hotels. |
1773879461881 |
en |
| 540 |
Gunawan Wu |
4 |
Beautiful resort.<br>The biggest swimming pool I have ever seen<br>But unfortunately cant really use the whole swimming pool as we can only swim in small area (what’s the point to have the big swimming pool?)<br>Breakfast was standard, choices were sufficient but expected more for the price of the room we pay. Staff all are very friendly, definitely a tourist friendly area. Had the self serve bbq package. Lacking of flavour but great experience with family. When it was windy, to get a good night sleep was hard with all the noises the tent made. But mind you, the bed and the pillow were so comfy!!!! I still want to sleep on that bed, just the tent wasnt soundproof. |
1707819543174 |
en |
| 541 |
Novia Nov |
5 |
I really enjoyed my time in Natra Bintan. From hospitality to the room itself — really good. Staff were helpful, kind and my daughter enjoyed her time with swimming, and other activities such as coloring, making mocktail (it taste great!)<br><br>Breakfast menu seems more many variations on weekend (I stay from thursday til saturday) so i can see the difference. But i think thats ok, and still tasted good tho.<br><br>Hope i can go back soon! |
1748794326801 |
en |
| 542 |
Silvester Leong |
5 |
Wonderful 4D3N stay at Natra Bintan. Staff were always very friendly and prompt in assisting you with a smile. Rooms were clean and generally very well maintained replies via WhatsApp messages were also very prompt. There are quite a few water activities beside the resort for you to pass time if needed. All meals were good. |
1747024324283 |
en |
| 543 |
Galen Chua |
5 |
Great service by the night Concierge team & Hani, really appreciate the service provided. We had an issue with the TRIP.COM Agent in booking of the rooms. Hani who had ended her shift had help her night team with rooms. They had manage to provide us with a change of rooms. Really love the service provided by the night team & hani! 👍♥️♥️😍🤩 |
1757813279240 |
en |
| 544 |
陳仁浩 畇希 |
5 |
有Henna art和卡牌魔術，和很多活動可以參加，都是找Ilham可以提前和櫃檯說,很不錯！ |
1770955411851 |
|
| 545 |
Michelle Low |
4 |
Stayed here during Mar school holidays where the hotel was fully booked.<br><br>The hotel staff were exceptional, very accommodating and very friendly!<br><br>Despite high volume of guests, they were never seen annoyed, always willing to serve and forever seen with a smile. Special shoutout to the porters, buggy drivers, reception staff Suryani, hotel staff Aliff, restaurant staff who have gone all out and beyond to make our stay comfortable and welcoming.<br><br>simple colouring activities for children at breakfast time were so helpful. My kids looked forward to it daily. And also the ice cream bar.<br><br>Though there were some areas the hotel could improve on such as ala carte food quality and waiting time due to large numbers of guests, i feel that the staff had put in effort to fill these shortcomings.<br><br>Perhaps the hotel can look into improving sound proofing as chatter and noise from neighbouring rooms can be heard.<br><br>Requests such as top up of drinking water in hotel room or extra towels were also very quick.<br><br>In all, Thank you for making our stay so memorable and my children really loved their time in Natra Bintan. |
1742393590170 |
en |
| 546 |
S Oz |
5 |
We had a great time 1-2 weeks ago, especially the staff service was great. We went for the celebration package, and got nice surprises on the dinner set up and deco in the room. Fun filled lagoon with various activities to be engaged with, food in the restaurant is consider decent, the satay is really good. Only downside was power trip on one of the night due to heavy down pour but it came back about 10mins later. Is very near to the ferry terminal and you can explore eateries externally if you are keen. |
1701580693683 |
en |
| 547 |
Daria Kazadojeva |
4 |
I recently had the pleasure of staying at Natra Bintan, a Tribute Portfolio Resort, and overall, it was a great experience. The service here is top-notch—staff members are incredibly friendly, attentive, and clearly dedicated to making your stay as enjoyable as possible. You can tell that they really care about providing the best experience for guests.<br><br>The atmosphere at the resort is lovely, with a peaceful, relaxed vibe that’s perfect for both families and individuals. It’s definitely a family-friendly destination, and my child had a blast.<br><br>Unfortunately, the tents themselves are a bit outdated. They could definitely benefit from some refurbishment to bring them up to modern standards.<br><br>One more downside was the Treasure Bay activities, which are part of the resort but not directly managed by Natra Bintan. The activities themselves felt a bit outdated, and given the price, they didn’t quite match the quality of what was offered. It would be great to see some upgrades in the near future.<br><br>All in all, Natra Bintan offers a wonderful, relaxing getaway with excellent service and a pleasant atmosphere. Just keep in mind the need for some improvements in certain areas, particularly with the accommodation and some of the external activities. |
1741590186894 |
en |
| 548 |
Ishwarya Jayshree S |
5 |
Natra Bintan is one of the top resorts in Bintan. We stayed for 4 nights and 5 days, escaping the hustle and bustle of Singapore, and had a truly relaxing experience. The breakfast was fantastic, offering a wide variety of options. The staff, particularly Devi, made sure we had Indian vegetarian dishes. Our room was wonderful, and we would like to extend a special thanks to Miss Kanza for the amazing massage. My 7-year-old had a great time enjoying the jacuzzi and the many activities available within the resort. Overall, it was a great place to stay. Looking forward again for sure !! |
1733184683621 |
en |
| 549 |
Cynthia Hombing |
5 |
Beautiful resort! Rooms were clean and comfortable. Food was great. But the best part is the hospitality received. Their staffs are all so friendly, attentive and genuine. From the transport team, to the concierge, to restaurant staff(live band on Saturday night was great btw), to the pool staff - never had a single bad experience. Thank you ALL for making our stay so enjoyable! Really can’t wait to come back. |
1686976086806 |
en |
| 550 |
Emma Baldwin |
5 |
A brilliant stay! Service was exceptional, every single person was friendly and went above and beyond to make our stay enjoyable. Location a really short ride from the ferry. Rooms clean and comfortable with nice toiletries and a good range of tv channels for children- when you need them to come out of the lagoon and heat and sit down for a minute! |
1731434384882 |
en |
